man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump troubles in Topeka during the cooler months, when they’re required to keep you comfortable. While you know the team at Custom Sheetmetal & Roofing, Inc. will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some money if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is switched “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is switched off.
    • Look at your thermostat to ensure it’s on, set to the correct temperature and isn’t fixed to cool.
    • Then try changing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re not sure where it is) and inspect your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t turned on, return to your thermostat.
    • If it’s a programmable model, confirm that it’s showing the proper time. If it thinks it’s morning when it’s actually night, it may not switch your heat on because it doesn’t think you’re home.
  3. Is an obstruction causing your furnace to breakdown?
    • Check your air filters to confirm they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air openings?
    • Are all supply registers exposed?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still lacking heat, call Custom Sheetmetal & Roofing, Inc. at 785-357-6200 or schedule an appointment online and we’ll get your home back to the warm and cozy place it should be.